Experience

Education

Bachelor of Science in Computer Science

GPA: 3.64

Tallahassee, FL

Expected December 2026

Involvement: ColorStack, ACM, SLANG FSU

FSU Information Technology Services

September 2026 – Present

Tallahassee, FL

•Analyzing SQL-based enrollment rules spanning academic plans, job codes, and faculty and staff affiliations across 19+ Canvas organization sites, most of which were written ad hoc over the years with no shared pattern between them.
•Working to standardize those query patterns and automate the enrollment process management around them, so course structures that shift every term stop requiring manual upkeep from the ITS team.

Copa Airlines

June 2026 – August 2026

Panama City, Panama

•Stood up a local Directus content platform with Docker Compose as the foundation for a content-versioning proof of concept, modeling multiple related collections with correct foreign key ordering to mirror Copa's production content.
•Found a confirmed 403 permissions bug blocking versioned reads on M2A-nested content — a finding that directly shaped Copa's final recommendation on whether to adopt Directus over its existing staging system.
•Traced the bug to Directus's own codebase, fixed it, and got the fix merged into the official open-source project — released in version 12.2.0 (PR #27892), so it now ships to every Directus user, not just Copa.
•Configured role-based access control with a scoped read-only public role and a dedicated service-account policy, keeping write credentials server-side so they never reach the browser.

Circle Logistics, Inc

March 2024 – May 2025

Panama City, Panama

•Managed 30+ daily freight loads across TransportPro TMS, executing 3,000+ monthly check calls, verifying cross-border documentation, and coordinating US-Mexico clearance, sustaining 99%+ tracking accuracy across a 25-person department.
•Served as the primary communication point for 50+ carriers and 35 customers, driving proactive status updates and issue resolution that contributed to a 25% improvement in on-time delivery.
•Led US-Mexico cross-border operations during critical coverage periods, coordinating across multiple stakeholders to keep freight moving without service interruptions.

Alorica Panama

July 2023 – March 2024

Panama City, Panama

•Handled back-to-back inbound calls averaging 7–10 minutes across an 8-hour shift, resolving purchase inquiries, membership benefits, appliance repair coordination, and home theater setup for US-based Best Buy customers.
•Maintained a 30% weekly sales closing rate while applying a structured diagnostic methodology, and documented 100% of interactions in MyTools CRM to ensure case continuity across agents.

Languages

PythonTypeScriptJavaScriptSQLC#LaTeXMarkdown

Frontend

ReactReact NativeNext.jsTailwind CSSFramer Motion

Backend

Node.jsExpress.jsFastAPIFlask

Cloud

AWSAWS BedrockAzure MLAzure FunctionsAzure SQL

Data/DB

PostgreSQLDrizzle ORM

Tools

GitGitHubVercelDockerDirectusExpoClaude CodeOpencodePostmanMonday.com

Spoken

Spanish (native)English (native)Mandarin (elementary)